Privacy Policy

Who we are

Rematch Performance LLC operates Rematch Physical Therapy and this website at https://rematchpt.com. You may contact us at allie@rematchpt.com with privacy questions.

Information we collect

When you request a free 15-minute call, we collect your name and phone number, optional email address, optional event date and event type, and optional best time to call. The request also includes the website page used to send it. We also collect basic technical information necessary to operate and protect the website.

This website is intended for general scheduling inquiries. Please do not submit medical records, diagnoses, treatment history, or other sensitive health information through the website form.

How we use information

We use lead information to respond to your request, manage prospective client communications, protect the form from spam and misuse, and operate and improve the website.

Service providers

We use Web3Forms to process website inquiries and deliver them to our team by email. We use Cloudflare to host and protect the website. Privacy-oriented Cloudflare Web Analytics is used only when configured. Please do not submit medical records, diagnoses, treatment history, or other sensitive health information through this form.

Retention

We retain website inquiry communications for up to 12 months, unless a longer period is required or permitted by law or needed to resolve a request or dispute. Service providers handle information under their own retention policies.

Your choices

You may request access to, correction of, or deletion of the personal information you submitted through this website by emailing allie@rematchpt.com. We may need to verify your request before acting on it.

Changes to this policy

We may update this policy as our practices or applicable requirements change. The current version will be posted on this page with an updated effective date.